Web Automation
Let your website do the admin work for you
Every enquiry, booking and payment that is copied by hand costs time and loses leads. We connect your website to the tools you already use and add AI where it actually helps — so every lead gets a fast reply and nothing falls through the cracks.
Sound familiar?
- Leads wait hours for a reply
- Staff re-type form entries into spreadsheets
- Payment and booking reminders are sent manually
- The same customer questions are answered every day
What's included
- Process mapping session
- Form → WhatsApp / email / Google Sheets
- Booking, payment and reminder flows
- AI assistant trained on your FAQ
- Simple dashboard of leads
- Documentation and handover
Who it is for
- Businesses that get many enquiries
- Training centres and event organisers
- Service businesses with bookings
- Teams still copying data by hand
Pricing
Web Automation packages
Every project is priced on its scope. Tell us what you need and you get a fixed, written quote before any work starts.
Single Workflow
Automate one repetitive task end-to-end.
One-off project · Quoted per scope
Timeline: 1 week
- 1 automated workflow
- e.g. form → WhatsApp + Google Sheet
- Instant auto-reply to the lead
- Testing with real data
- Handover video
Automation Pack
Automate the whole lead-to-payment journey.
One-off project · Quoted per scope
Timeline: 2–3 weeks
- Up to 4 connected workflows
- Lead capture, follow-up and reminders
- Payment confirmation and receipts
- Lead dashboard
- Process documentation
AI Assistant
An AI chat assistant that answers customers 24/7.
One-off project · Quoted per scope
Timeline: 2–3 weeks
- Trained on your services and FAQ
- English and Bahasa Melayu
- Hands over to WhatsApp for humans
- Captures lead details
- Low monthly running cost, stated in the quote
How we work
From first call to launch in 7 clear steps
You always know what happens next, what we need from you and when it will be ready.
- 1
Free discovery call
You get: Honest advice on what you need
A 30-minute call or meeting to understand your goals, audience and budget.
Day 1
- 2
Proposal & fixed quote
You get: Proposal and quotation
You provide: Approval and depositA written scope, timeline and fixed price. Work starts after a 50% deposit.
2–3 days
- 3
Strategy & content plan
You get: Sitemap, wireframe, content checklist
You provide: Logo, text and photosWe map the pages, the user journey and the content each page needs.
Week 1
- 4
Design
You get: Design preview link
You provide: FeedbackHomepage design first. Once approved, we design the inner pages. Two revision rounds included.
Week 2–3
- 5
Build & integrate
You get: Working staging website
We develop the site and connect forms, payments, WhatsApp, analytics and automations.
Week 3–5
- 6
Test & train
You get: Training video and admin guide
You provide: Final check and balance paymentWe test on phones and browsers, check speed and forms, then train your team.
Final week
- 7
Launch & Web Care
You get: 30 days free support
We go live, monitor closely for 30 days at no charge, then you can continue on a Web Care plan.
Launch day
Automation for Kuantan businesses and associations
SpringVale Residences in Kotasas, Kuantan, runs on systems we built: a residents’ association website, a community marketplace, and committee tools that track monthly fees and manage documents. The same approach works for Kuantan clinics, workshops, training centres and service businesses: enquiries go to WhatsApp and Google Sheets, reminders send themselves, and nobody copies data by hand.
FAQ
Frequently asked questions
Usually not. Most automations connect to your existing WordPress forms, payment gateway and WhatsApp number.
Some tools (WhatsApp API, AI usage, automation platforms) have small monthly fees. We list them clearly in the quotation before you commit.
Automations can be added to your Web Care plan so we monitor and fix them as part of the monthly service.
Let's talk
Tell us about your project
Answer three quick questions and we will reply on WhatsApp within one working day with next steps.